Our Services

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Email & Office

Whether you want a more traditional in-house email solution or the latest cloud based solution, whether you want an outright purchase or a simple, small, flexible monthly subscription, we have the right products and services for you. Please read on for more information about our flexible monthly plans for Microsoft Office 365, traditional outright software purchasing or a combination of the two.

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Email Security

Our email security system monitors all your email before it reaches your mail servers. It removes viruses and other malware as well as quarantining junk email. A daily report tells you what emails have been quarantined for your mailbox. If you want them released, you can either manage that process yourself or we will do it for you offering that extra level of protection as we always double check to see if we believe it is likely to be dangerous or junk.

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Managed Backup & Recovery

Our managed backup offers a 7 day per week, automated, fast, secure, monitored, hybrid cloud backup solution for Servers, Desktops and Laptops. With no need for human intervention to change tapes your backup can be done 7 days per week reliably. Our hybrid cloud technology enables you to store your data both locally and in the cloud, so you can still get a successful backup even if you have internet outage. You can also rest assured that your data is encrypted whilst being transmitted to the cloud and remains encrypted whilst stored in the cloud. Furthermore, our True Delta technology ensure your daily backup is as small and fast as possible to reduce backup window times.

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Phone System

At Reach IT Management we understand that Small to Medium Businesses need flexibility in their internal systems, be that IT systems or phone systems. SMB’s may want a system with just a couple of extensions to start with but then over the space of a couple of years, or even a few nonths need to scale it up as the company grows. As technology progresses the lines are blurring between phones and traditional IT as the technologies converge more and more. One of the problems with traditonal phone systems is that you buy a piece of equipment that has limitations. For instance it can only handle a certain number of lines and extensions. Often if you want voicemail or call recording then other pieces of equipment are required to handle this. There must be a better way! Read more to find out how…

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IT Management & Support

Total IT support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. We can cover all aspects of your network, security, servers, desktops and laptops.

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IT Monitoring

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, critical to your business and in need of attention to ensure it’s running predictably, optimally and securely. Reach I.T. Monitoring is a cost effective solution for an organization like yours, that requires the utmost in network reliability and quality service.

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Patch Management

There are several aspects to network security. Reach IT Security Manager handles the anti-virus and web content filtering. But many widely used pieces of software (including windows, flash & Java) have security flaws in them. The only way to fix these flaws is to install the patches that the software vendor releases. Every day Reach IT Patch Management will automatically detect, download and install the patches required across your network for less than the price of a coffee each month. Doing this manually would require several coffees just to keep you awake.

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Managed Anti virus

Keeping your business protected requires more than just off the shelf software. Our Managed Anti virus solution delivers enterprise class protection, and is Integrated directly into our Remote Monitoring and Management Solution. Reach IT Security Manager will automatically deploy to your Servers, Desktops and Laptops. Any failures get automatically reported into our helpdesk so we can resolve the issue before it has time to become a problem. Reach IT Security Manager keeping your business secure while saving you money.

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Hardware

Whether it be a tablet, PC, laptop, server or networking equipment the chances are we can provide everything you will need to run you small business reliably and effectively. There is also a real benefit to purchasing your hardware from the people you want to look after it. We select hardware partners carefully. We are likely to have to look after the hardware we supply for perhaps 5 years or more. So we only provide equipment we are happy to support based on its proven reliability. We do this because we feel if we are happy to support it then it means you will be happy using it.

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Encryption & Secure Disposal

Information about your employees or customers on any device that goes missing represents a significant risk. With the introduction of the GDPR, it’s all about reducing the risk. Keep your personal data secure in the event of loss or theft of your device. We provide secure, centrally managed data protection for laptops, mobiles, PCs, tablets and more. Managed Encryption is the only encryption provider to offer full protection for all devices, with no training and no maintenance.