IT Service Plan | Business IT Support Services & Management | Reach IT

Our Price Plans


We have comprehensive service plans to meet all your IT needs. Take a look at which one is right for you. If you want some help deciding just give us a call.

Basic

Security Basics, great support, great vaule.
  • Proactive & Managed Support
    With Proactive and Managed support we still respond to your requests for assistance. But our Professional monitoring also allows us to proactively support your systems. In addition we provide IT Management advice to our clients.
  • Online Support Desk
    You can log support tickets via email and/or log and manage your tickets via our Customer Portal.
  • Telephone Support
    You can call us with your support queries and we aim to resolve straight away.
  • Unlimited Remote Support
    All our Service Plans include unlimited remote support.
  • Hourly rate for non-support

    £70

    The hourly rate that will be charged for non-support work. This may be for project work for instance.
  • Device Monitoring
    Our full IT Monitoring platform that monitors your included devices to make sure they remain in optimal health and that everything is running smoothly.
  • Managed Anti virus
    A fully managed and monitored anti virus solution. We ensure your systems are all updated and running to ensure your security.
  • Windows Patching
    We ensure your systems are updated with the latest Windows Security patches and Updates.
  • 3rd Party Patching
    We ensure your systems are updated with the latest Updates for 3rd Party applications like Java, Adobe, Firefox, Chrome, Zoom and many more.
  • Monthly Reporting
    If required we can provide you with various reports on a monthly basis to show the health of your network devices.
  • Desktop & Laptop Builds

    £100

    When you purchase your PC's and Laptops from us we will prepare them with all your applications and configured for your network ready for your users to get working with the minimum of fuss.
  • Mobile Device Management

    £5.96/Month

    With the increase in the use of mobile devices such as tablets and smartphones which may contain company data it is more important than ever to ensure your devices are secure. With our MDM solution we track the location, enforce security policies, and if required do a remote wipe. It can also handle Bring Your Own Device (BYOD)
  • Managed Disk Encryption
    All businesses should ensure they place data security at the top of their IT checklist. Encrypting your data is therefor essential. If your computer is running Windows Professional we will manage your encryption keys for you.
  • Secure Disposal

    £30

    When your device comes to the end of its useful life you can return it to us and we will securely destroy any data and then responsibly dispose of your the device.
  • Password Manager
    In this online world we all have so many passwords that it is hard to keep different and complex passwords for every system. With our password manager your staff can securely manage their passwords and automatically use them to log in to web based applications.
  • Self Service Password Resets
    If you use Windows Active Directory or Microsoft Office 365 your staff can use their own mobile to reset their passwords without the need to contact IT support.
  • Weekend Support

    Excluded

    Weekend Support cover hours are 09:00 - 17:00 Saturday, Sunday and Bank Holidays (Excluding Christmas Day, Boxing Day and New Years Day).
  • Technology Business Review

    Annually

    A review of the performance and direction of your IT Systems. It is a chance to discuss ways to further enhance your IT security and systems to ensure your business operates at optimal levels.
  • IT Budget Preparation
    Within our Technology Business Review we can identify your technology needs and help you build a budget for your IT needs.
  • Managed Workstation Backup

    £15/Month

    Your desktops and laptops will backed up to our secure UK data centre on a daily basis. Your data will be encrypted during transmission and whilst stored in our secure data centre.

Essential

All the essential elements your business IT requires
  • Proactive & Managed Support
    With Proactive and Managed support we still respond to your requests for assistance. But our Professional monitoring also allows us to proactively support your systems. In addition we provide IT Management advice to our clients.
  • Online Support Desk
    You can log support tickets via email and/or log and manage your tickets via our Customer Portal.
  • Telephone Support
    You can call us with your support queries and we aim to resolve straight away.
  • Unlimited Remote Support
    All our Service Plans include unlimited remote support.
  • Hourly rate for non-support

    £65

    The hourly rate that will be charged for non-support work. This may be for project work for instance.
  • Device Monitoring
    Our full IT Monitoring platform that monitors your included devices to make sure they remain in optimal health and that everything is running smoothly.
  • Managed Anti virus
    A fully managed and monitored anti virus solution. We ensure your systems are all updated and running to ensure your security.
  • Windows Patching
    We ensure your systems are updated with the latest Windows Security patches and Updates.
  • 3rd Party Patching
    We ensure your systems are updated with the latest Updates for 3rd Party applications like Java, Adobe, Firefox, Chrome, Zoom and many more.
  • Monthly Reporting
    If required we can provide you with various reports on a monthly basis to show the health of your network devices.
  • Desktop & Laptop Builds
    When you purchase your PC's and Laptops from us we will prepare them with all your applications and configured for your network ready for your users to get working with the minimum of fuss.
  • Mobile Device Management

    £5.96/Month

    With the increase in the use of mobile devices such as tablets and smartphones which may contain company data it is more important than ever to ensure your devices are secure. With our MDM solution we track the location, enforce security policies, and if required do a remote wipe. It can also handle Bring Your Own Device (BYOD)
  • Managed Disk Encryption
    All businesses should ensure they place data security at the top of their IT checklist. Encrypting your data is therefor essential. If your computer is running Windows Professional we will manage your encryption keys for you.
  • Secure Disposal
    When your device comes to the end of its useful life you can return it to us and we will securely destroy any data and then responsibly dispose of your the device.
  • Password Manager
    In this online world we all have so many passwords that it is hard to keep different and complex passwords for every system. With our password manager your staff can securely manage their passwords and automatically use them to log in to web based applications.
  • Self Service Password Resets
    If you use Windows Active Directory or Microsoft Office 365 your staff can use their own mobile to reset their passwords without the need to contact IT support.
  • Weekend Support

    Emergency Only

    Weekend Support cover hours are 09:00 - 17:00 Saturday, Sunday and Bank Holidays (Excluding Christmas Day, Boxing Day and New Years Day).
  • Technology Business Review

    Quarterly

    A review of the performance and direction of your IT Systems. It is a chance to discuss ways to further enhance your IT security and systems to ensure your business operates at optimal levels.
  • IT Budget Preparation

    Annually

    Within our Technology Business Review we can identify your technology needs and help you build a budget for your IT needs.
  • Managed Workstation Backup

    £15/Month

    Your desktops and laptops will backed up to our secure UK data centre on a daily basis. You data will be encrypted during transmission and whilst stored in our secure data centre.

Premium

For when you simply cannot afford for your IT to be down!
  • Proactive & Managed Support
    With Proactive and Managed support we still respond to your requests for assistance. But our Professional monitoring also allows us to proactively support your systems. In addition we provide IT Management advice to our clients.
  • Online Support Desk
    You can log support tickets via email and/or log and manage your tickets via our Customer Portal.
  • Telephone Support
    You can call us with your support queries and we aim to resolve straight away.
  • Unlimited Remote Support
    All our Service Plans include unlimited remote support.
  • Hourly rate for non-support

    £65

    The hourly rate that will be charged for non-support work. This may be for project work for instance.
  • Device Monitoring
    Our full IT Monitoring platform that monitors your included devices to make sure they remain in optimal health and that everything is running smoothly.
  • Managed Anti virus
    A fully managed and monitored anti virus solution. We ensure your systems are all updated and running to ensure your security.
  • Windows Patching
    We ensure your systems are updated with the latest Windows Security patches and Updates.
  • 3rd Party Patching
    We ensure your systems are updated with the latest Updates for 3rd Party applications like Java, Adobe, Firefox, Chrome, Zoom and many more.
  • Monthly Reporting
    If required we can provide you with various reports on a monthly basis to show the health of your network devices.
  • Desktop & Laptop Builds
    When you purchase your PC's and Laptops from us we will prepare them with all your applications and configured for your network ready for your users to get working with the minimum of fuss.
  • Mobile Device Management

    £5.96/Month

    With the increase in the use of mobile devices such as tablets and smartphones which may contain company data it is more important than ever to ensure your devices are secure. With our MDM solution we track the location, enforce security policies, and if required do a remote wipe. It can also handle Bring Your Own Device (BYOD)
  • Managed Disk Encryption
    All businesses should ensure they place data security at the top of their IT checklist. Encrypting your data is therefor essential. If your computer is running Windows Professional we will manage your encryption keys for you.
  • Secure Disposal
    When your device comes to the end of its useful life you can return it to us and we will securely destroy any data and then responsibly dispose of your the device.
  • Password Manager
    In this online world we all have so many passwords that it is hard to keep different and complex passwords for every system. With our password manager your staff can securely manage their passwords and automatically use them to log in to web based applications.
  • Self Service Password Resets
    If you use Windows Active Directory or Microsoft Office 365 your staff can use their own mobile to reset their passwords without the need to contact IT support.
  • Weekend Support

    Standard

    Weekend Support cover hours are 09:00 - 17:00 Saturday, Sunday and Bank Holidays (Excluding Christmas Day, Boxing Day and New Years Day).
  • Technology Business Review

    Monthly

    A review of the performance and direction of your IT Systems. It is a chance to discuss ways to further enhance your IT security and systems to ensure your business operates at optimal levels.
  • IT Budget Preparation

    Bi-Annually

    Within our Technology Business Review we can identify your technology needs and help you build a budget for your IT needs.
  • Managed Workstation Backup
    Your desktops and laptops will backed up to our secure UK data centre on a daily basis. You data will be encrypted during transmission and whilst stored in our secure data centre.

Basic

Security Basics, great support, great vaule.
  • Proactive & Managed Support
    With Proactive and Managed support we still respond to your requests for assistance. But our Professional monitoring also allows us to proactively support your systems. In addition we provide IT Management advice to our clients.
  • Online Support Desk
    You can log support tickets via email and/or log and manage your tickets via our Customer Portal.
  • Telephone Support
    You can call us with your support queries and we aim to resolve straight away.
  • Unlimited Remote Support
    All our Service Plans include unlimited remote support.
  • Hourly rate for non-support

    £70

    The hourly rate that will be charged for non-support work. This may be for project work for instance.
  • Device Monitoring
    Our full IT Monitoring platform that monitors your included devices to make sure they remain in optimal health and that everything is running smoothly.
  • Managed Anti virus
    A fully managed and monitored anti virus solution. We ensure your systems are all updated and running to ensure your security.
  • Windows Patching
    We ensure your systems are updated with the latest Windows Security patches and Updates.
  • 3rd Party Patching
    We ensure your systems are updated with the latest Updates for 3rd Party applications like Java, Adobe, Firefox, Chrome, Zoom and many more.
  • Monthly Reporting
    If required we can provide you with various reports on a monthly basis to show the health of your network devices.
  • Daily Server Checks
    Each day we will perform various checks and if required maintenance routines. For example check to see if disk space is OK. If running low perform a disk cleanup.
  • Secure Disposal

    £100

    When your device comes to the end of its useful life you can return it to us and we will securely destroy any data and then responsibly dispose of your the device.
  • Managed Server Backup

    £70/Month

    Your servers will backed up to our secure UK data centre on a daily basis. Your data will be encrypted during transmission and whilst stored in our secure data centre.
  • BCDR - Cloud Based Continuity
    Business Continuity & Disaster Recovery (BCDR) takes backup to a new level. With BCDR you can spin up a virtual copy of your server from our cloud servers to enable your staff you continue working if your server fails.
  • BCDR - Full Hybrid Continuity

    P.O.A.

    Full Hybrid Business Continuity & Disaster Recovery (BCDR) takes backup to a new level. With BCDR you can backup your servers hourly and spin up a virtual copy of your server from local appliance within minutes to enable your staff you continue working if your server fails. These devices need to be specifically sized for your environment so need customised quoting.

Essential

All the essential elements your business IT requires
  • Proactive & Managed Support
    With Proactive and Managed support we still respond to your requests for assistance. But our Professional monitoring also allows us to proactively support your systems. In addition we provide IT Management advice to our clients.
  • Online Support Desk
    You can log support tickets via email and/or log and manage your tickets via our Customer Portal.
  • Telephone Support
    You can call us with your support queries and we aim to resolve straight away.
  • Unlimited Remote Support
    All our Service Plans include unlimited remote support.
  • Hourly rate for non-support

    £70

    The hourly rate that will be charged for non-support work. This may be for project work for instance.
  • Device Monitoring
    Our full IT Monitoring platform that monitors your included devices to make sure they remain in optimal health and that everything is running smoothly.
  • Managed Anti virus
    A fully managed and monitored anti virus solution. We ensure your systems are all updated and running to ensure your security.
  • Windows Patching
    We ensure your systems are updated with the latest Windows Security patches and Updates.
  • 3rd Party Patching
    We ensure your systems are updated with the latest Updates for 3rd Party applications like Java, Adobe, Firefox, Chrome, Zoom and many more.
  • Monthly Reporting
    If required we can provide you with various reports on a monthly basis to show the health of your network devices.
  • Daily Server Checks
    Each day we will perform various checks and if required maintenance routines. For example check to see if disk space is OK. If running low perform a disk cleanup.
  • Secure Disposal
    When your device comes to the end of its useful life you can return it to us and we will securely destroy any data and then responsibly dispose of your the device.
  • Managed Server Backup
    Your servers will backed up to our secure UK data centre on a daily basis. Your data will be encrypted during transmission and whilst stored in our secure data centre.
  • BCDR - Cloud Based Continuity
    Business Continuity & Disaster Recovery (BCDR) takes backup to a new level. With BCDR you can spin up a virtual copy of your server from our cloud servers to enable your staff you continue working if your server fails.
  • BCDR - Full Hybrid Continuity

    P.O.A.

    Full Hybrid Business Continuity & Disaster Recovery (BCDR) takes backup to a new level. With BCDR you can backup your servers hourly and spin up a virtual copy of your server from local appliance within minutes to enable your staff you continue working if your server fails. These devices need to be specifically sized for your environment so need customised quoting.

Premium

For when simply cannot afford for your IT to be down!
  • Proactive & Managed Support
    With Proactive and Managed support we still respond to your requests for assistance. But our Professional monitoring also allows us to proactively support your systems. In addition we provide IT Management advice to our clients.
  • Online Support Desk
    You can log support tickets via email and/or log and manage your tickets via our Customer Portal.
  • Telephone Support
    You can call us with your support queries and we aim to resolve straight away.
  • Unlimited Remote Support
    All our Service Plans include unlimited remote support.
  • Hourly rate for non-support

    £70

    The hourly rate that will be charged for non-support work. This may be for project work for instance.
  • Device Monitoring
    Our full IT Monitoring platform that monitors your included devices to make sure they remain in optimal health and that everything is running smoothly.
  • Managed Anti virus
    A fully managed and monitored anti virus solution. We ensure your systems are all updated and running to ensure your security.
  • Windows Patching
    We ensure your systems are updated with the latest Windows Security patches and Updates.
  • 3rd Party Patching
    We ensure your systems are updated with the latest Updates for 3rd Party applications like Java, Adobe, Firefox, Chrome, Zoom and many more.
  • Monthly Reporting
    If required we can provide you with various reports on a monthly basis to show the health of your network devices.
  • Daily Server Checks
    Each day we will perform various checks and if required maintenance routines. For example check to see if disk space is OK. If running low perform a disk cleanup.
  • Secure Disposal
    When your device comes to the end of its useful life you can return it to us and we will securely destroy any data and then responsibly dispose of your the device.
  • Managed Server Backup

    N/A

    Your servers will backed up to our secure UK data centre on a daily basis. Your data will be encrypted during transmission and whilst stored in our secure data centre.
  • BCDR - Cloud Based Continuity
    Business Continuity & Disaster Recovery (BCDR) takes backup to a new level. With BCDR you can spin up a virtual copy of your server from our cloud servers to enable your staff you continue working if your server fails.
  • BCDR - Full Hybrid Continuity

    P.O.A.

    Full Hybrid Business Continuity & Disaster Recovery (BCDR) takes backup to a new level. With BCDR you can backup your servers hourly and spin up a virtual copy of your server from local appliance within minutes to enable your staff you continue working if your server fails. These devices need to be specifically sized for your environment so need customised quoting.

Call us for a quote!

01788 440024